PRIVACY POLICY

Last Updated

7 December 2025

Introduction

Swift Appliance Repair we values your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you use our website or contact us for appliance repair services.

Information We Collect

Personal Information you provide

  • Full name
  • Phone number
  • Email address
  • Service address / location (city, pin code)
  • Appliance details (type, brand, model, problem description)

Information collected automatically

  • IP address
  • Device and browser type
  • Pages visited and interactions on the website
  • Cookies and analytics data

How We Use Your Information

We use your information to:

  • Respond to service requests and book appointments (AC, fridge, washing machine, microwave repair).
  • Assign technicians and share necessary details with them to complete repairs.
  • Send service updates, confirmations and follow-ups.
  • Improve our website, services and ad targeting (Google Ads, analytics).
  • Prevent fraud and protect our customers and systems.

Sharing Your Information

We do not sell your personal information. We may share data only with:

  • Our technicians (to perform the repair at your location).
  • Trusted partners or service providers who help us operate (payment processors, SMS/Email services).
  • Law enforcement or as required by law.

Cookies & Tracking

We use cookies and similar technologies to improve site performance, remember preferences and analyse traffic (Google Analytics, Google Ads). You may disable cookies in your browser, but some site features may not work correctly.

Data Security

We follow standard security practices to protect your data (access controls, secure storage). However, no online method is 100% secure. If you suspect misuse of your data, contact us immediately.

Your Rights

You can:

  • Request access to the personal data we hold about you.
  • Ask for correction or update of your data.
  • Request deletion of your data (subject to legal or operational requirements).
    To exercise these rights, contact us at the details below.

Retention

We keep your personal information only as long as needed to provide services, comply with legal obligations, or resolve disputes. After that we delete or anonymize the data.

Third-Party Links

Our website may link to third-party websites (Google Maps, WhatsApp, social media). We are not responsible for their privacy practices — please review their policies.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will show the revised “Last Updated” date on this page.

Contact Us

If you have questions, complaints, or want to exercise your rights, contact: